ABSTRACT
This study investigates the role of Knowledge Management (KM) in integrating corporate sustainability practices in the post-pandemic context. It also examines the current literature on KM and sustainable development and develops a sustainable conceptual model. Based on a survey of contemporary literature and KM and corporate sustainability approach, this study proposes a conceptual framework with KM and corporate sustainability strategy as fundamental constructs to attain organisational excellence (OE) in the post-pandemic era. The research adds conceptual and situational elements such as the interaction between KM and sustainability strategy, creative approaches for developing a structural framework, and the right direction for boosting efficiency. The research is one of the first to present a comprehensive framework for achieving OE in the post-pandemic era. Furthermore, by focussing on COVID-19 and the post-pandemic environment, this research provides a new perspective on KM and corporate sustainability literature. © 2023 World Scientific Publishing Co.